Power-Pole Customer Service

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Cr0ck1
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Power-Pole Customer Service

Post by Cr0ck1 » Fri Apr 13, 2018 6:01 pm

I just wanted to say that Power-Poles customer service is the best customer service i ever dealt with.

I bought a used power-pole. It was prob 5 years old. So i put it on my boat and long story short it just stopped working.

I called power-pole and they diagnosed the pump and the guy said "im shipping you a new main board and pump top fedex and you ill have it tomorrow!!.. Seriously he didn't even ask me when i bought it or nothing.. Just said they will replace the pump parts.... FREEE... crazy.. got the parts today and power-pole is back running..

Kudos to them.. I will have no problem buying a second power-pole..

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Bossman
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Re: Power-Pole Customer Service

Post by Bossman » Sat Apr 14, 2018 6:58 pm

Wow, I thought about the condition of that and if there might be something wrong with it. You just never know what might be wrong with it, I don't know I'm just always worried about that type of stuff. I will say that says a lot for a company that will stand behind their product no matter what. It'll make you want to buy more or use them next time. Same way with Barnett crossbows, I've carried 2 back for repairs and they didn't charge me a dime to repair them. Glad power-pole stepped up for ya.
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Cr0ck1
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Re: Power-Pole Customer Service

Post by Cr0ck1 » Sat Apr 14, 2018 8:02 pm

Oh yea.. barnett in tarpon is great too!!

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Kortsman
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Re: Power-Pole Customer Service

Post by Kortsman » Tue Apr 17, 2018 6:36 pm

That's awesome. It'll probably last another 5 years now. That's awesome!

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Cr0ck1
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Re: Power-Pole Customer Service

Post by Cr0ck1 » Tue Apr 17, 2018 7:28 pm

Yea im happy bout it..

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jtcmedic
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Re: Power-Pole Customer Service

Post by jtcmedic » Wed Apr 18, 2018 9:00 pm

Good to know, Barnett did me good with my cross bow also.
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